Terms of Service

These Terms of Service (the “Terms”) are a binding agreement between you and Senloease (“Senloease,” “we,” “us”) governing your use of the Senloease website, editor, website delivery, and related services (together, the “Service”). By creating an account, publishing a site, or otherwise using the Service, you accept these Terms. If you use the Service on behalf of a business, you confirm you have authority to bind that business, and “you” includes it.

1. The Service

Senloease lets you publish a website for your business from professionally designed templates: you pick a template, edit the content, and we host the result at an address on our domain. We provide the designs, editor, and keep the websites online; you provide and control the content.

2. Eligibility and accounts

You must be at least 16 years old (or the age of digital consent where you live, if higher) to use the Service. You can sign in with an email address or a Google account. You are responsible for activity on your account and for keeping access to your sign-in email or Google account secure, because our sign-in links grant access to anyone holding them. One person or business per account. Accounts created with false identity information may be suspended.

3. Your content

You retain all rights to the content you add to your sites: text, images, menus, prices, business details, everything (“Your Content”). You grant us a worldwide, non-exclusive, royalty-free license to host, store, cache, reproduce, and display Your Content solely to operate and promote the Service (for example, rendering your published site, generating previews, or, only with your permission, featuring your site in our showcase). This license ends when you delete the content or your account, except for residual copies in backups, which are purged on their normal cycle.

You are responsible for Your Content: that you have the rights to publish it, that it is accurate, and that it complies with the laws that apply to you and your business.

4. Acceptable use

You agree not to use the Service to publish or do anything that:

• infringes anyone's copyright, trademark, privacy, or other rights;
• is illegal where you operate or where your audience is;
• sexually exploits or endangers minors in any way;
• promotes or organizes violence, harassment, or hatred;
• distributes malware, phishes credentials, impersonates another business, or deceives visitors about who operates the site;
• probes, overloads, scrapes at scale, or otherwise interferes with the Service's operation or other customers' sites.

We may remove content or suspend accounts that violate this section. Where feasible we'll notify you first and give you a chance to fix the problem; for serious violations (such as phishing or content endangering minors) we act immediately.

5. Visitor enquiries and your visitors' data

Published sites include contact forms. Messages submitted by your visitors are delivered to you (in your dashboard and by email) and are your responsibility: you are the controller of that data, and you must handle it in line with the privacy laws that apply to you. We store and transmit it on your behalf as described in our Privacy Policy.

6. AI features

Optional AI writing assistance can draft or polish your site's text from information you provide. Free accounts may use AI during the initial website setup on supported templates. Ongoing AI writing help is a Premium feature and has the fair usage limit shown in the product. AI output can be wrong, generic, or unsuitable, so review everything before you publish it. You are responsible for AI-assisted content on your site exactly as if you had written it yourself. Text you submit to AI features is processed as described in our Privacy Policy.

7. Free plan

The free plan includes one live website, free templates, keeping it online, editing, publishing, and setup AI on supported templates, with the Built with Senloease label on the website. We may adjust what the free plan includes over time; if we materially reduce it, we'll give existing sites reasonable notice.

8. Paid plans and billing

Premium is a subscription for one specific website. It unlocks all available templates, removes our branding, enables template switching, ongoing AI writing help on supported templates within fair usage limits, and the ability to connect a domain you already own. Monthly and annual subscriptions include the same product features; only the billing schedule and price differ. A second Premium website needs its own subscription.

Payments are processed by the third-party payment provider identified on the payment page. The provider handles payment methods, and its buyer terms apply to the transaction alongside these Terms. Taxes or other charges, where applicable, are shown before you pay.

• Subscriptions renew automatically at the end of each billing period until cancelled.
• Prices are shown on the payment page before you pay. If we change pricing, existing subscribers get at least 14 days' notice before a new price applies to their renewal.
• Your payment provider may retry a failed renewal. If payment remains unpaid, the subscription lapses as described below.

9. Domains purchased through Senloease

Active Premium websites may be offered the option to buy an available domain through Senloease. This is a separate purchase from Premium. The payment total includes the current registration price plus the annualSenloease management fee shown before payment. Availability and pricing can change until registration is completed.

• You must provide accurate domain registrant and contact information. We share it with our registrar and domain infrastructure providers to register and manage the domain for you.
• When you explicitly accept auto-renew before payment, we save the payment method for yearly domain renewals. We normally email you about 60 days before expiry and try to charge about 30 days before expiry. The charge is the registrar's current renewal price plus the annual Senloease management fee shown in your domain settings. Registry prices can change from one year to the next.
• You can turn domain auto-renew off in your dashboard before a renewal is being processed. If it is off, we will not charge or renew the domain. The domain may then expire, become unavailable, or require an extra recovery fee. Cancelling Premium does not automatically turn off a separately purchased domain's auto-renew setting.
• If an automatic payment fails, we may retry closer to expiry and will ask you to renew manually with another payment method. We only submit the registrar renewal after payment is confirmed. If a charge result is uncertain, automatic retries stop for manual review to avoid a duplicate charge.
• Completed domain registrations are generally non-refundable because third-party registry costs are incurred immediately. If payment is taken but registration cannot be completed, we will investigate and either complete the registration or issue the appropriate refund.
• Domain transfers, ownership changes, or account deletion involving a managed domain may require help from support before they can finish.

10. Cancellation: your site is never held hostage

You can cancel anytime from your dashboard. Cancellation takes effect at the end of the paid period, and then:

• your site stays live; we do not unpublish it;
• paid editing options and ongoing AI writing help become unavailable until you resubscribe;
• any connected domain stops opening the website until that website has active Premium again;
• the “Made with Senloease” branding returns.

Your Senloease address remains available. Resubscribing restores Premium access and your connected domain. For refunds, see our Refund Policy.

11. Our intellectual property

The Service, including its templates, designs, software, and brand, belongs to Senloease and its licensors. Your subscription grants you a license to use the templates for sites hosted on the Service; it does not permit exporting, copying, or reselling the templates or designs outside the Service. Feedback you send us can be used to improve the Service without obligation to you.

12. Termination

You can delete your account from the dashboard unless a paid or active managed-domain order must first be resolved with support. Account deletion unpublishes your sites and removes your personal data within 30 days. We can suspend or terminate accounts that violate these Terms, create legal risk, or abuse the Service, with notice where feasible. Sections that by their nature should survive termination (including 9, 11, 13, 14, and 15) survive it.

13. Disclaimers

The Service is provided “as is” and “as available.” We work hard on reliability but do not warrant that the Service will be uninterrupted, error-free, or fit for a particular purpose, and we disclaim all implied warranties to the maximum extent permitted by law. You are responsible for keeping copies of content you can't afford to lose.

14. Limitation of liability

To the maximum extent permitted by law: we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data; and our total liability for all claims relating to the Service is limited to the greater of the amount you paid us in the twelve months before the claim or USD $50. Nothing in these Terms limits liability that cannot be limited by law, or your statutory rights as a consumer.

15. Indemnity

If a third party brings a claim against us arising from Your Content or your breach of these Terms, you agree to indemnify us against the reasonable costs and damages of that claim.

16. Governing law and disputes

These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict-of-law rules. Before formal proceedings, both sides agree to try to resolve any dispute informally by contacting each other first. Write to us and we'll genuinely try to sort it out. If you are a consumer, you keep any protections of the mandatory consumer laws of the country you live in.

17. Changes to these Terms

We may update these Terms as the Service evolves. For material changes we'll give at least 14 days' notice by email or in-app notice before they take effect. If you keep using the Service after that, the new Terms apply; if you don't agree, cancel and stop using the Service before they take effect.

18. Contact

Questions about these Terms: hello@senloease.com.