Privacy Policy

This policy explains what Senloease collects, why, who we share it with, and the controls you have. We've written it to be read, not skimmed past. Senloease (“we,” “us”) is the controller for the personal data described here, except where this policy says otherwise. Contact: hello@senloease.com.

1. What we collect

• Account data. The email address you sign up with. If you sign in with Google, we also receive the name and profile picture from your Google account. We never see your Google password, and we don't use passwords at all.
• Site content. Everything you put into your sites: business name, text, images, menus, opening hours, contact details. It's yours; we store it to display it.
• Visitor enquiries. When someone submits a contact form on a published site, we store the message and deliver it to the site's owner. We process this data on the owner's behalf (see section 4).
• Billing data. Paid plans are processed by our payment provider (named on the payment page), which collects and controls your payment details under its own privacy policy. We never see your card number; we store subscription, purchase, status, amount, and customer or transaction references needed to manage billing.
• Domain registration data. If you buy a domain through us, we collect the registrant name, email, phone number, postal address, country, and related registration details required to register and manage that domain.
• Usage and logs. Basic request metadata (IP address, user agent, timestamps) for security and abuse prevention, retained for 90 days. We also count page views on published sites in aggregate so owners can see how their site is doing. On Senloease's own public pages, we keep privacy-safe daily totals for the page visited, campaign tags, and broad source such as search, social, referral, or direct. We store only the referring website's hostname, not its full URL. No visitor profiles, no cross-site tracking.

2. How we use it

• To run the Service: render your sites, save your edits, deliver enquiries, send transactional email about your account.
• To answer support questions.
• To detect and prevent abuse, fraud, and violations of our Terms.
• To understand product usage in aggregate and improve the Service.

We do not sell personal data. We don't run ad networks, and we don't let third parties profile your visitors.

3. AI features

Optional AI writing tools send the relevant text fields, plus the business description you type, to our AI provider to generate suggestions. We send only what's needed for the feature, contact details like phone numbers and addresses are deliberately excluded, and we don't use your content to train models. Don't include sensitive personal information in text you ask the AI to work on.

4. Visitors to published sites

Site owners are the controllers of the enquiries their sites receive; we act as their processor, storing messages, showing them in the owner's dashboard, and forwarding them by email. If you submitted a message through a website made with Senloease and want it removed, contact the business you wrote to, or write to us and we'll help route the request.

5. Third parties we rely on

• Infrastructure providers: database, authentication, file storage, hosting, and content delivery.
• Our payment provider (named on the payment page): processes paid plans.
• Domain registration and infrastructure providers: check availability, register, configure, and manage domains you buy or connect.
• Email delivery provider: sends transactional email.
• Optional sign-in and AI providers: support those features when you choose to use them.

Each processes data under its own privacy policy; we share the minimum needed for each to do its job. Some of these providers store data in the United States or the European Union. By using the Service you understand your data may be processed in those locations, protected by the providers' standard safeguards.

6. Retention

Account data and site content: for as long as your account exists, then deleted within 30 days of account deletion (backup copies purge on their normal cycle shortly after). Security logs: 90 days. Domain registration records may be retained for the registration period and any additional period required by registries, registrars, accounting, fraud prevention, or law. Other records we must keep for legal or accounting reasons follow their required retention periods.

7. Your rights

You can view and edit your data from the dashboard, and delete your account (with all its sites) unless an active managed-domain order must first be resolved with support. Depending on where you live, including the EU/UK (GDPR), California (CCPA), and Nigeria (NDPA), you may also have rights to access, correct, export, restrict, or erase your personal data, and to complain to your data protection authority. To exercise any of them, write to hello@senloease.com. We respond to verified requests within 30 days.

8. Security

Data is encrypted in transit, access to production systems is restricted, and sign-in uses one-time links or Google OAuth instead of stored passwords. No internet service can promise perfect security; if a breach ever affects your data, we'll notify you as the law requires.

9. Children

The Service is for businesses and isn't directed at children under 16. We don't knowingly collect their data; if you believe a child has created an account, contact us and we'll delete it.

10. Cookies

We use a small set of strictly necessary cookies (sign-in sessions and security). Details on the Cookies page.

11. Changes

Material changes to this policy will be announced by email or in-app notice at least 14 days before they take effect.

12. Contact

Questions or data requests: hello@senloease.com.