Frequently asked questions
HomeFAQ
Everything you need to know about working with us. Can't find your answer? Just get in touch.
Do you work with businesses outside my industry?
Yes — we support founders, family businesses and growing teams across most sectors, and tailor the scope to each.
How does the fixed monthly fee work?
We scope your needs up front and agree one transparent monthly fee that covers the agreed services — no hourly surprises.
Can you take over from my current accountant?
Absolutely. We handle the handover, migrate your books and tidy any history so the transition is seamless.
Which accounting software do you use?
We work with the leading cloud platforms and will recommend the best fit, then set it up and train your team.
How quickly will you reply to me?
Plan clients get a same-week reply guarantee, and most questions are answered within one business day.
Is my financial data secure?
Yes — we use bank-grade encryption and access controls, and your data is never shared without your consent.
Still have questions?
Our team is happy to walk you through anything. Book a free call and we'll talk it through.